For some items, returns and refunds are accepted within 3 days of delivery. Please inform us within the stipulated time so that pick up can be arranged.
The products which are eligible for return can be sent back to us and a refund* shall be generated after a thorough quality check. The product must be unused, tags should be intact and must pass the QC (Quality Check) process.
Since most of our items are made on order, we do charge a nominal Return service fee which is INR 999/-The fee shall be deducted from the refund amount once the return process is complete.
Some items are Non-Returnable/Exchangeable/refundable which shall be mentioned in the product description.
We do not offer returns/refunds on rugs of sizes 4ft x 6 ft. or bigger, furniture, special items, made-to-order products and customized products.
* We try our best to ship orders on time but owing to the 100% handmade nature of our products there may be unexpected delays and we hope and sincerely request you to consider it while placing the order.